Shipping policy

Last updated: March 30, 2026

At Onassia, each order is carefully prepared to offer you a seamless and refined shopping experience.

Shipping Area

We currently ship across Canada.

Processing Time

Orders are prepared within 1 to 3 business days following confirmation.
Orders are not processed on weekends or public holidays.

During periods of high demand, additional processing time may apply.

Delivery Time

Once shipped, your order will be delivered within an estimated timeframe of 2 to 7 business days, depending on your location.

These delivery times are indicative and may vary depending on the carrier.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address.

Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number to follow your package in real time.

Shipping Address

Please ensure that your shipping information is accurate and complete.
Onassia cannot be held responsible for packages delivered to an incorrect or incomplete address.

Delays or Delivery Issues

Once the order has been handed over to the carrier, Onassia cannot be held responsible for delays beyond its control.
However, our team remains available to assist you whenever needed.