Privacy policy

Last updated: March 30, 2026

Onassia operates this store and website to provide you with a personalized shopping experience (the “Services”). Onassia is powered by Shopify, which enables us to process your orders and secure your transactions.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, make a purchase, or interact with us. By using our Services, you acknowledge that you have read and understood this policy.

1. Personal Information We Collect

We collect the following categories of information depending on your interaction with our store:

Contact details: Name, billing address, shipping address, phone number, and email address.

Financial information: Payment details (securely processed via Shopify), transaction details, and payment confirmations.

Account information: Username, password, and preferences.

Browsing and usage data: IP address, device type, unique identifiers, and your activity on the site (pages viewed, items added to cart).

Communications: Any information you provide when contacting our customer service.

2. Sources of Collection

We collect your information from:

Directly from you: When you create an account or place an order.

Automatically: Through cookies and similar technologies during your browsing.

Third parties and partners: Through service providers (such as Shopify and payment processors).

3. How We Use Your Information

We use your data for the following purposes:

Contract fulfillment: Processing orders, shipping, returns, and account management.

Marketing: Sending promotional offers (with your consent) and personalized advertising.

Security: Detecting fraud and protecting the integrity of our store.

Legal compliance: Meeting legal obligations, including tax and regulatory requirements.

4. Sharing and Disclosure

We may share your information with trusted third parties, including:

Shopify: For hosting and technical processing of the store.

Logistics providers: For shipping and delivering your orders.

Marketing services: For analytics and personalized advertising (e.g., Google, Meta).

Note on Shopify: As our hosting platform, Shopify may use your data to improve its own services. For more information, please refer to Shopify’s Privacy Policy.

5. Your Rights and Choices

Depending on your location (including France/EU and Québec), you may have the following rights:

Access and portability: Request a copy of your data.

Correction: Update inaccurate information.

Deletion: Request deletion of your personal data.

Withdrawal of consent: Unsubscribe from marketing emails via the unsubscribe link.

To exercise your rights, contact us at: contact@onassia.com

6. Security and Data Retention

While no method of transmission over the Internet is 100% secure, we implement Shopify’s security standards (including PCI DSS compliance for payments). We retain your data only as long as necessary for the purposes described or to comply with legal obligations.

7. International Transfers

Your data may be transferred and stored outside your country of residence (including Canada and the United States). We rely on recognized safeguards (such as standard contractual clauses) to ensure the security of these transfers.